FREQUENTLY ASKED QUESTIONS

Yes. We need to be capable of plugging the trailer into an electrical source. This can be a permanent source such as a building or house, or a temporary one like a generator. Generators are not available for rent at this time.

No. Most of our trailers come with 100-200 gallon fresh water tanks on board and pressure pumps to run the trailer.

For Rentals, you are only responsible for damage caused by yourself or your guests. You will be charged for repairs if the Best Man decides that he wants to punch a hole into the Men’s Room (actual case). Customers are not responsible for the actions taken by our staff when setting up and picking up trailers, for other vendors, for acts of God or for mechanical issues beyond their control.
For Purchases, once it is your, it’s yours.

Restroom Trailer sizes vary depending on their capacity. The dimensions of each trailer are listed on the individual inventory pages.

If you have guests who have accessibility challenges you can rent our ADA toilet trailer. If you plan to cater to this market, then purchasing an ADA restroom trailer is a great asset.

For Rentals, we usually deliver your restroom trailer on the Thursday or Friday prior to your event, and then pick it up on the following Monday. Weekend delivery and pick-up are available, but the cost will be higher.

For Purchases, delivery will vary based on factors such as original location of the trailer and delivery location. Your customer service rep will coordinate the delivery with you.

Yes. You or someone who represents your company will need to be present when we deliver the restroom trailer so that you can show us where it should be placed and look it over for damage. Generally the trailer setup location needs to be figured out by conducting an on-site visit prior to the day of the event. If you’re having an event in a venue that we work with regularly, the trailers are may already be placed there and you don’t need to be present.

Note, once you have taken possession of the trailer all damages are your responsibility.

For Rental? It depends on location of event and Mileage. All events are different. We will give you one price for the entire rental. This includes the delivery and pick-up on weekdays, the mileage, so there are no surprises or confusion. We only charge a delivery/pickup fee if the venue requires delivery or pickup on weekends.

For Purchases, delivery fees will vary based on factors such as original location of the trailer and delivery location. Your customer service rep will coordinate the delivery with you.

No. Most of our trailers come with 100-200 gallon fresh water tanks on board and pressure pumps to run the trailer.

Yes… like lavender (😊), we do our best to keep our trailers smelling like new. After every event, we bring all of our trailers to our headquarters and thoroughly clean them and sanitize. We then test all the systems to ensure they are ready for the next event.

Our Restroom trailers come with both heating and air conditioning. Air conditioning is one of the reasons restroom trailers are so popular at summer events.

No. We will try to accommodate your requests when we set up the trailer, but there may be limitations. The trailer will be delivered by a large pickup truck that must be able to enter and exit the site. We avoid areas with soft grass or those that have drainage or leach fields installed. When deciding where to place your restroom trailer, remember that all doors are on the “passenger” side of the trailer.

You do not have to leave the trailer plugged-in as long as the temperature outside is above freezing. We will usually set up a trailer for your event, and then unplug the plug. You only need to plug it back in a few hours prior to your event, and it will be ready. After the event, unplug it again if temps are not cold enough to freeze overnight.

Restroom trailers plug into regular household power outlets. During the warmer months, one plug per circuit will be enough to run all of the trailer’s systems except for the water heater. If you want this option, a second circuit will be required. In winter, multiple circuits are needed to run the onboard heaters. You can find out how much power you need by visiting the specific trailer page.